Personalised Services
Trust our expert team for industry-standard response times
and personalized support tailored to each patient’s unique needs.
ProSecure Logistics is a specialized patient transportation company. With experience and knowledge in transporting people detained under the Mental Health Act,
Secure Patient Transfer
In addition to providing the fastest local response times in the business, our strategy is focused on patient care and compassion; there are no needless problems, long wait periods, or diversions.
Before assigning a team of care specialists with the proper combination of training and experience to reassure each patient during transportation, we conduct a comprehensive risk assessment, taking into account each patient's unique needs and circumstances.
Our care team members establish a connection with patients and act as a familiar face, which fosters trust and can comfort them in situations when they might otherwise feel vulnerable or uneasy.
Secure Transport to A & E
Every day of the year, our Emergency Transportation and Observation Service offers dependable and secure transportation to and from Accident and Emergency (A&E) departments. In order to reduce the strain on hospital staff, our skilled care team responds promptly to transport and care for patients in need, staying with them the entire way. In order to ensure smooth continuity of care, we can work with the care team to offer ongoing observation services if a patient is admitted overnight.
Home Collections
For those who need transportation to NHS or private hospitals, our team of experienced mental health nurses offers individualized home collection services in collaboration with the police, specialized consultants, and licensed mental health professionals. Our professionals handle complex mental health issues by facilitating safe patient transfers with tact and consideration. Our employees value empathy, respect, and patient-centered care and are educated in de-escalation management and intervention procedures in accordance with NHS guidelines.
Observation Service
Patients in A&E departments, section 136 suites, or while awaiting evaluation or bed assignment can get compassionate care, support, and reassurance from Pro Secure. With the help of our observation service, police and medical personnel will be able to concentrate on their primary duties. Our personnel stays with patients from the time of first transfer till hospital admittance, assuring their safety, well-being, and tranquility while offering comfort to people of all ages.
Children & Young People
For young individuals with mental health concerns, Pro Secure's skilled and compassionate staff offers a customized transport and observation service. The highest standards of care and protection are guaranteed by our staff's Level 3 Safeguarding of Children and Young Adults training. We carefully choose team members with the necessary training and experience to support vulnerable people with empathy and tact, and we collaborate closely with NHS Trusts to create and execute thorough rules and standards.
Section 136 Suites
Pro Secure provides Section 136 suite facility designated as a 'place of safety' for individuals detained by the police under Section 136 of the Mental Health Act. This suite is intended to provide a secure environment for those experiencing a mental health crisis, allowing for assessment and care. professional support in various settings, including court attendance, and work collaboratively with partner organisations to ensure a secure and supportive experience for all individuals involved.
Civil Justice - Prison & Immigration Services
Pro Secure transports people in custody securely and effectively to and from hospitals, courts, jails, police stations, funerals, and visits to very ill family members by upholding the values of respect, decency, and care. various settings, including court attendance, and work collaboratively with partner organisations to ensure a secure and supportive experience for all individuals involved.
Managing custody, court service liaison, and escorting of male and female, adult, and juvenile inmates is part of our vast experience. This includes vulnerable inmates like mothers and infants, inmates with disabilities, inmates with mental and terminal illnesses, inmates with complex behaviors and substance abuse issues, and VP ( Vulnerable People) individuals.
By using a well-established human-centered logistics technique, ProSecure is able to transport inmates in a secure, courteous, and safe manner. End user and customer concerns, thorough delivery planning, open communication with all stakeholders, and the ability to anticipate and adapt to changing client demands are the hallmarks of this methodology.
Airport Transfers
ProSecure provides both solo and group taxi transfers to and from all UK airports, emphasizing a polite, highly professional, and reasonably priced personal service. All day, every day. every day of the week.
We'll make every effort to make sure your reservation and transfer run as smoothly as possible as soon as you get in touch with us. This entails an air-conditioned car that is customized to your desired passenger count and luggage capacity. An experienced driver with a wealth of local knowledge and a track record of providing excellent client service.
